Overview of different roles for accounts in the Control Center.

Roles Overview


Roles are available on Enterprise plans.

Non-Enterprise plans only have the Admin role.

The Nami platform offers a few different roles for users.

AdminAdmins have access to all functionality in the Control Center.
SupportAccounts with the Support role only have access to the Customers screen in the Control Center.
ViewerThis role has access to view all screens in the Control Center, but is not able to make any changes.


Nami can create a custom role with granular access to almost any capability in the Control Center.

Contact [email protected] if you'd like to create a custom role for your account.

Changing an Account's Role

You can set an account's role when you invite them to your organization. See this guide on inviting team members.

Admins can also change the role of an existing Team Member.

  1. Go to the Settings screen, click on the Organization tab, and then the Edit button next to the Team Member you wish to update.
  1. Use the dropdown to select a new Role and click Update Team Member.